Enclose a letter with the problems you have encountered, the amount of mileage on your lever, your return address, e-mail and charge card information. Please allow 5 to 7 days for turn around time
· Check closely for notching or wear on the inside of alloy spring carrier and bushing. Sometimes, the parts may appear normal when first disassembled—clean dirt and grease off all parts and inspect carefully.
· Check thumb button (at rivet) for any excessive play. Sweat, corrosion and heavy use can cause faulty engagement of the index gear.
· On reassembly, only a small dab of light-duty grease on each g-spring is required—Whisper White or Campagnolo Professional Grease works well here. Ergo levers should never be lubricated with WD-40, Tri-Flow, etc.
* Upgrading to 10sp requires 10sp index gear (part #6) and 10sp ratchet ring (part #10), which are no longer available individually. Please use our Pro kit.